Privacy policy

Data Protection
The protection of your personal data is important to DLVX Digital Solutions CommV., and we comply with applicable laws and regulations, including the GDPR. Here, we clarify how we handle your personal data.
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Who is the data controller?
DLVX Digital Solutions CommV., located at 8400, Warschaustraat 23, Oostende, with company number 0744.471.040, is the data controller for processing your personal data. If you wish to contact us, you can do so via the following contact details:
Studio DLVXhello@studiodlvx.be
If you contact us to exercise one of your rights (see point 7), please clearly indicate which right you wish to exercise. Be as specific as possible when exercising your rights.
In the context of marketing advice, consultancy management (including organizing events), and providing performances and training, DLVX Digital Solutions CommV. is also a data processor. This is covered by agreements between DLVX and the data controllers. This is not part of the current Policy.
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What personal data do we process?
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Depending on your capacity, we collect the following personal data:
From clients:
• General identification data (e.g., name, salutation, title/position, address, mobile and/or phone number, email, assigned identification data) • Financial identification data (e.g., identification and bank account numbers) • Financial resources (e.g., assets) and solvency (based on public data) • Financial transactions (e.g., amounts the person in the file owes and has paid) • Compensations • Professional activities (including the nature of the activity, nature of goods/services used or provided by the person in the file, business relationships) • Social contacts (in the context of referrals) • Use of media and communication tools • Memberships (other than professional, political, or trade union memberships) • Agreements and arrangements with DLVX Digital Solutions • Any other personal data that clients lawfully provide to DLVX Digital Solutions CommV.
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From prospects:
- General identification data (e.g., name, salutation, title/position, address, mobile and/or phone number, email, assigned identification data)
- Professional activities (including the nature of the activity, nature of goods/services used or provided by the person in the file, business relationships)
- Any other personal data that prospects lawfully provide to DLVX Digital Solutions CommV.
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From suppliers:
- General identification data (e.g., name, salutation, title/position, address, mobile and/or phone number, email, assigned identification data)
- Financial identification data (e.g., identification and bank account numbers)
- Financial transactions (e.g., amounts the person in the file owes and has paid)
- Compensations
- Professional activities (including the nature of the activity, nature of goods/services provided by the person in the file, business relationships)
- Agreements and arrangements with DLVX Digital Solutions CommV.
- Any other personal data that suppliers lawfully provide to DLVX Digital Solutions CommV.
If you provide us with personal data of a third party, such as:
- Employees
- Independent contractors
- Directors
- Representatives
- Customers
- Suppliers
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you guarantee to DLVX Digital Solutions CommV. that:
- These personal data were lawfully obtained from the third party and lawfully provided to DLVX Digital Solutions CommV.;
- You provided DLVX Digital Solutions CommV. with up-to-date personal data;
- You have provided this person with relevant information about the existence and content of this Policy.
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Why do we process personal data (purposes)?
Personal data are processed for the following purposes:
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3.1. Execution of the agreement
- Proper execution of the agreement;
- Issuing invoices and billing data;
- Customer service: to help you quickly in case of questions and/or problems;
- Sending surveys to improve our services;
- Conducting credit checks and investigating, preventing, and countering fraud;
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3.2. Direct marketing
- Sending newsletters, offers, promotions, etc., to prospects. You can always unsubscribe via the opt-out in the email;
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3.3. Necessary for the operation of our business
- Improving our services;
- Sending newsletters, offers, promotions, etc., to customers. You can always unsubscribe via the opt-out in the email;
- Preventing misuse or improper use of our services;
- Keeping personal data as evidence or for legal action;
- Keeping personal data to register attendance/participation in events.
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3.4. Complying with legal obligations
- Complying with legal obligations (e.g., anti-money laundering and counter-terrorism laws);
- You are not obliged to share your personal data with us, but if you do not provide the requested personal data, we may not be able to provide you with the desired services and/or products.
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Legal basis for processing personal data?
The processing of personal data under point 3.1 is based on the performance of the agreement or, at the request of the data subject, taking steps before entering into the agreement.
The processing of personal data under point 3.2 is based on the explicit consent of the data subject.
The processing of personal data under point 3.3 is based on the legitimate interest of our company (only when the legitimate interest of our company outweighs the interest of the data subjects). The interests were further outlined under point 3.3.
The processing of personal data under point 3.4 is to comply with legal obligations that rest on our company.
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With whom do we share personal data?
We do not share personal data with third parties unless these parties are contractually bound to DLVX Digital Solutions CommV. or act on behalf of or subcontracted by DLVX Digital Solutions CommV. Of course, we have made agreements with these parties regarding the protection of your personal data.
We also do not share personal data with companies outside the European Economic Area unless there is an adequacy decision, appropriate safeguards, binding corporate rules, or transfers referred to in Article 49(1) GDPR.
In legally determined cases, we are required to share certain personal data with defined authorities.
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How long do we keep personal data?
We only keep personal data as long as necessary for the exercise of the above-defined purposes. Since the retention period depends on the purpose and the type of personal data, retention periods vary.
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What are your rights?
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7.1. Right of access, rectification, or erasure
- Access: You have the right to access your personal data. If you request this, we will provide you with a copy of the processed personal data.
- Rectification: You have the right to have incorrect or incomplete personal data corrected.
- Erasure: You have the right to ask DLVX Invest CommV. to delete your data in the cases specified in Article 17(1) GDPR, such as if you withdraw your consent or object to processing for direct marketing. DLVX Invest CommV. will delete your data immediately, unless Article 17(3) GDPR applies. For example, DLVX Invest CommV. will not have to delete your personal data if it is necessary for fulfilling a legal obligation.
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7.2. Right to restriction of processingYou have the right to restrict processing in the cases specified in Article 19(1), e.g., if the accuracy of the personal data is disputed.
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7.3. Right to data portabilityYou have the right to request or transfer the personal data you provided to DLVX Invest CommV. to another company.
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7.4. Right to withdraw consentYou have the right to withdraw your consent at any time. Withdrawing your consent does not affect the lawfulness of processing based on consent before its withdrawal.
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7.5. Right to lodge a complaint with a supervisory authorityIf you disagree with DLVX Invest CommV.’s position, have comments on the exercise of your rights, or believe that the processing of your personal data is not in accordance with the law, including the GDPR, you can file a complaint with the supervisory authority (https://www.gegevensbeschermingsautoriteit.be/).
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7.6. Right to object to processingYou always have the right to object to processing for direct marketing purposes. Practically, you can do this by marking “opt-out” in the emails, after which you will no longer receive direct marketing emails from us. However, we may still contact you regarding the performance of the agreement. You also have the right to object to processing based on Article 6(1)(e) or (f) GDPR.
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Cookies
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DLVX Digital Solutions CommV. also uses cookies on the website. Cookies are small pieces of information stored by the browser on your computer and allow us to record certain information about the users of the website (e.g., language preference, duration of your visit to the website). This data helps us better tailor the website to your needs, preferences, and ease of use.
More information about these cookies can be found in our cookie statement.
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Cookie Policy
The protection of your personal data is important to Initio Flanders BV, and we comply with applicable laws and regulations, including the GDPR. This cookie policy informs you what cookies are and how DLVX Digital Solutions CommV. uses these cookies on our website.
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Who are we?
DLVX Digital Solutions CommV., located at 8400, Warschaustraat 23, Oostende, with company number 0744.471.040, is the data controller for processing your personal data. If you wish to contact us, you can do so via the following contact details:
Studio DLVXhello@studiodlvx.be

What are cookies?
Cookies are small pieces of information stored by the browser on your computer (and tablet or smartphone) when you visit our website. These cookies allow us to record certain information about the users of the website (e.g., language preference, duration of your visit to the website). This data helps us better tailor the website to your needs, preferences, and ease of use.
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Why do we use cookies?
On our website, different cookies are used for various purposes:
- Strictly necessary or technical cookies: These cookies are essential for the functioning of the website. They facilitate browsing and enable you to use the functions. Without these cookies, services necessary for the security of the website, for example, could not be offered. These cookies collect only anonymous data.
- Analytical/statistical cookies: These cookies collect data on how visitors use the website (e.g., which pages are most visited, how visitors click through from one link to another, whether visitors get error messages). This involves anonymous data. For statistical purposes, the following service is used:
- Google Analytics: Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies to help the website analyze how visitors use the site. The data generated by the cookies about your use of the website (including your IP address) is transmitted to servers.
- Functional cookies: These cookies collect data to improve the website’s user-friendliness and the visitor’s experience (e.g., recognizing you when you return to the website, remembering your username and language or country choice, and remembering changes you made such as the font). These cookies collect only anonymous data.
- Commercial cookies: These cookies collect data to display ads relevant to you. This concerns anonymous data. We show advertisements through advertising partners and networks that use third-party cookies. Commercial cookies are also used to tailor advertising to your interests, limit the number of times you see an ad, and measure the effectiveness of the publicity or a web page. Commercial cookies remember which websites you visited, and this information can be shared with third parties. Specifically, this means that after visiting our website, you may see ads about our services elsewhere on the internet. For marketing purposes, the following services may be used:
- Facebook “visitor action pixel”: The “visitor action pixel” is offered by Facebook Inc. (“Facebook”). Through this tool, we can determine target audiences for advertising on Facebook based on website visits and surfing behavior, the so-called “Facebook Ads.” This tool is also used to measure the effectiveness of online marketing. The collected data is anonymous but is stored and processed by Facebook, so a conclusion of the respective user profile may be possible. On the Facebook website, you can find more information about their data processing.
- Google Ads: Google Ads is a web analytics service provided by Google Inc. (“Google”). Google Ads uses cookies to help the website show visitors the most relevant ads. The data generated by the cookies about your use of the website is transmitted to servers.
- Cookies for social media: Some web pages on our website may contain social media plug-ins from various social media, such as Facebook or YouTube, allowing you to connect easily to these social media channels. Social media service providers can place their own cookies on your computer via these plug-ins. Our company has no control over these cookies. On the respective social media service providers’ websites, you can find more information about how they use these cookies.
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Legal basis for cookies
The technical and functional cookies collect data based on the legitimate interest of our company (only when the legitimate interest of our company outweighs the interest of the data subjects). The interests were already outlined under point 3.
Analytical cookies, commercial cookies, and cookies for social media process data based on your consent. You can change or withdraw your consent for our use of cookies at any time. If you want to change or withdraw your consent, you can also use the browser with which you visit the website to adjust the conditions for cookies, such as enabling, disabling, or deleting cookies. You need to follow the instructions of your browser for this. Alternatively, you can change your consent by clicking the white button “Privacy & Cookies Policy” at the bottom of the page and then changing your preferences. If you do not activate certain cookies, we cannot guarantee a problem-free visit to the website, such as delayed pages or the possibility that certain parts of the website are not accessible and/or usable, or that they are only partially accessible and/or usable.
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Third-party cookies
“First party cookies” are cookies that we place on your computer during your visit to our website.
“Third party cookies” are cookies that third parties place on your computer when you visit our website. Our company does not always control how these third parties use cookies. You can find more information on the respective third party’s website (see also above).
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How long do we keep cookies?
The retention period of cookies depends on the type of cookie. For example, a session cookie will no longer be on your computer after you stop browsing. Permanent cookies, on the other hand, remain on your computer even after you stop browsing, until they expire or you delete them.